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About Us

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I am Vicky Seibel and I founded The Family Store in August 2001. I wanted to offer products for the whole family since I am a wife and mother of 3, grandmother of 4 and counting! I have lived in Fort Worth, TX since 1991 and "grew up" in New Mexico and Oklahoma.

I provide products that are unique, whimsical, and of the highest quality. Products that you typically do not find in your local *-Mart store. I source my products by going to Dallas Market Hall and contacting distributors of the products I use myself. I have decorated my own home with products I present to my customers and can vouch for the quality, safety, and performance. Ultimately, I give my products as presents to my children and grandchildren - - who only deserve the best, and if there is anything we find we do not like I don't offer it.

Shipping Policy:

Our products are shipped within 24-48 hours. Delivery tracking numbers will be emailed so that the customer will know exactly when to expect delivery. We use the most cost-effective carrier and all our shipments are guaranteed.

Return Policy:

Our products are all 100% guaranteed. If for any reason you are not satisfied with your purchase, email me at vicky@thefamilystore.net within 7 business days and I will instruct you on how to return our products.

If you have any questions please contact me at vicky@thefamilystore.net

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